Privacy Policy

Privacy Policy

Introduction

Appasamy Eye Clinic (hereinafter referred to as “we”, “us”. “our”) is the author and publisher of the internet resources at  www.appasamyeyeclinic.com and its sub domain’s (together referred to as “websites”) on the world wide web. This Privacy Policy is applicable to all our group companies and, outlines our approach towards data protection and privacy in order to fulfill the obligations as per Section 43A of the Information Technology Act, 2000 (the “Act”) and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“SPDI Rules”), as prescribed thereunder. This Privacy Policy defines the types of personal data (including sensitive personal data and information) collection, use, processing, safeguarding measures, transfer, disclosure of data, and also the rights of the data subject.
By using the services, or providing us with your personal information or by consenting through our website, you confirm that you agree and accept this Privacy Policy and agree with the practices and policies outlined herein and hereby consent to the collection, use, storing, processing, disclosing, sharing and transfer of your information, as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy statement, at our sole discretion, at any time.
Users are requested to not use any of our services or provide us any of your information if you do not agree with this privacy policy at any time, however, it may restrict the user’s ability to access certain parts/ functions of our website. If you use the services on behalf of another person (such as your child) or an organization, you represent that you have been authorized by that person or company to accept this privacy policy on their behalf.

Data Collection

We may obtain sensitive personal data from patients, company staff, company managers and other individuals accessing this website or to whom we provide facilities/services or with whom we have concluded contractual contracts for the purchase and/or supply of products and/or services other than allowing us to better understand the website users and improve the layout and functionality of  appasamyeyeclinic.com without prejudice to the generality of the above, “information  collected by us from you may include (but is not limited to) the unrestricted insurance policy data (such as your insurance carrier and insurance scheme), demographics (such as sex, date of birth and address of accommodation), medical and health records (such as your medical history and conditions, diagnostic records, prescriptions and history of drugs), contact details (name, email address and phone number), biometrics information, or any other information that any individual chose to provide us willingly and feedback including services/product reviews. We also get information about organizational positions from our clients, suppliers, and other business contacts. This data typically involves names, addresses, telephone numbers, email addresses, and work titles without restriction.
We automatically collect details such as your IP address, location, internet service provider, network carrier (in case of access from a cellular device), portal usage details, pages viewed, URL, the user’s computer/device operating system, web browser type, email patterns, and ISP name, cookies etc. We, and our affiliate third parties, may use cookies, pixel tags, web beacons, and similar files or technologies to collect and store information with respect to Your use of our platform.

Use of Personal Information

The primary objective of the collection of personal data is as follows:

Purpose of collecting your information:

Personal information collected by us, via this website or otherwise, is only used for the purpose specified at the time of collection of the information or for the purposes specified above. We do not collect information about users of this website from other websites, such as public documents or entities, or private organizations. We collect your information to operate, provide, develop, and improve the services available on our website and provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our website.
We may collect the IP address of a user and the personally identifiable information of the user, but it is not shared with other third parties. Despite the above, we can share some of the overall results (but not the specific information) in an anonymized form with customers, strategic partners, and others to help our business grow.
We may collect information through ‘cookies’ to store specific data (that is not sensitive personal data or information) that is used by our partners and us for the technical administration of this website, research, and development, and any administration of users and to analyze our web page. We may enable approved third parties to place or acknowledge a unique cookie on the computer of the user in the course of serving ads or optimizing services for our customers. However, the cookies do not store the user’s private data.
We use Your information to communicate with You in relation to our services via different channels (e.g., by phone, e-mail, WhatsApp etc)

Sharing data with third parties

We may share your personal information with our other corporate entities and/or affiliates; any sellers/ vendors, payment gateways or payment vendors, data analytics providers, subcontractors, agents, or service providers who work for us or provide services to us or our group companies (including their employees, sub-contractors, service providers, directors and officers). We and our associates shall not be accountable for any breach of security or for any actions of any third parties or measures that are beyond our reasonable control and our associates including public actions, computer hacking, unauthorized access to computer information and storage devices, computer crashes, infringement of safety and encryption, bad quality of the user’s Internet or telecommunication service, etc.
We may disclose Your information if required to do so by law or in good faith belief that such disclosure is reasonably necessary to respond to summons, court orders, or other legal processes, law enforcement authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors and any party appointed or requested by our regulators to carry out investigations or audits of our activities.
We may disclose your information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce this Privacy Policy, and respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or personal safety of our users or the general public.
We may share/ sell some or all of your information with another business entity should we (and/ or our assets) plan to merge with, or be acquired by that business entity, or for the purposes of re-organization, amalgamation, or restructuring of business.
We may share your information with outside service providers that we engage with for a variety of purposes, such as to send you e-mails and messages, push notifications to your mobile device on our behalf, etc.

Disclosure of Personal Information

We do not reveal or transfer private data of a person to other organizations on a routine basis unless we have the previous and specific approval of the person or entity providing such data on behalf of such people or unless such disclosure or transfer, including for compliance with court orders, requests or orders from legal authorities or law enforcement agencies requiring such disclosure, is permitted under this Privacy Statement or the disclosure or transfer required by law; and/ or such disclosure shall assist in investigating, preventing or taking action in connection with unlawful and illegal activities, suspected fraud, economic offenses, potential threats to the safety or security of any person, violations of the terms and conditions to use the website or defense against legal claims;
We will not reveal, share, sell, or lease any private data to any third party except as set out in or specifically in this Privacy Policy and as permitted by law.

Personal Information Retention

We will retain your information and any data only for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by Indian law. We shall take reasonable steps to delete or permanently de-identify information that is no longer needed.

Your rights as information providers

You can always elect not to disclose information, however, please keep in mind that we may need some information to allow you to register with us or for you to take advantage of some or all of the features offered on the website and if you choose not to provide that information, your ability to use our website and services may be limited.
You also have the right to withdraw your consent for the collection of all and/or any part of the information collected by us, however, please note that this may disrupt your user experience on our website and may not allow you to complete transactions with us.
We make it easy for you to keep your information accurate, complete, and up to date. You can reach out to us should you wish to access, amend, or delete your information stored with us.

Intellectual Property

You acknowledge and agree that all copyright, trademarks, and all other intellectual property rights in all materials and/or content made available as part of your use of www.asgeyehospital.com shall remain entrusted to us or our licensors at all times. You can only use this material and/or content if our licensors or we have specifically approved it.

Cookies

On the internet, new innovations are surfacing that can assist us in providing a personalized visitor experience. We may use such new technologies, including cookies or other technologies, to remember your information when you use www.appasamyeyeclinic.com We may use such technologies for tracking activity on www.asgeyehospital.com, preparing reports, assessing trends, and otherwise monitoring the way in which  www.appasamyeyeclinic.com is being used. By accepting the Terms of use of www.appasamyeyeclinic.com and this Privacy Policy, you confirm your consent to the use of cookies, and other such technologies, for these purposes. You can set your internet browser to delete all cookies from your computer’s hard drive, block all cookies, or get a message until a cookie is saved if you don’t want them.

Consent to this policy

You agree that this Privacy Policy is a part of the Website’s Terms of Use, and you completely agree that using the Website, and its Services implies your explicit consent and acceptance of this Privacy Policy. Your visit to the website and use of the Services are subject to this Privacy Policy and the Terms of Use.

Confidentiality and security

In order to safeguard private data from loss, misuse of authorized access or use, modification, destruction, or alteration of your personal information, the company has implemented usually recognized technology and operational safety standards. Access to sensitive personal information is given to only approved staff, and these staff has agreed to keep the confidentiality, safety, and integrity of this data. While the Company follows standard industry practices and takes reasonable technical and organizational precautions to protect personal information under our control, any unlawful or unauthorized access or regulatory environment may disclose information; and transmission or private communication measures or interceptions may be abused or misused by other users and third parties. Appasamy Eye Clinic is not responsible for any unauthorized access or use by third parties unless such access is enabled because of our gross negligence or willful misconduct”.

Modifications and Updates

Any changes or modifications to our Privacy Policy will be posted on  www.appasamyeyeclinic.com and with respect to any Personal Information and other information we collect in the future, will become effective as of the date of posting. It is your responsibility to review the Privacy Policy from time to time to make sure you are aware of any changes. We do not notify changes to our Privacy Policy by e-mail and the same would be incorporated into this Privacy Policy directly and upon operating www.appasamyeyeclinic.com. After such incorporation, it is deemed that you have accepted such incorporations/amendments etc.
The company reserves the right to change or amend this declaration at any time, with or without warning, for legislative, administrative, or technical reasons. Any changes will be deemed to have taken effect when posted on  www.appasamyeyeclinic.com and it is your responsibility to read the terms on each occasion you use www.appasamyeyeclinic.com.

Governing Law

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.